My Mom who is 77, has had a few Androids. Always calling her Sons to help fix her phone. She bought cheap phones for a couple of hundred dollars, but always limited the Ram, but had plenty of storage.
WhatsApp, Skype, Facebook would constantly fill it up and many times you'd have to clear out all the apps, clear the storage on the phone, etc, etc. Then I would have to explain to her that whilst she had a 64GB Sim, none of the Apps could be installed on there, etc, etc. She's not technical enough to understand what Google does on each update. She just wants a working phone.
Now before I get replies. My time is mission critical, I can't spend 1 hour debugging a phone and talking to someone who just wants to use a device as non-technical as possible as anything complicated with be forgotten.
I made her get an iPhone 6. Installed all her favoriate apps and waited. Never heard from her again.
She's 77, calls all over the world, has all her friends on messager and whatsApp, she uses grammerly and surfs the web and even navigates via GPS using google maps.
The Phone. Just works.
I. Being the technical one in the family. Gets left alone LOL.
In the family, 3 of Us have an iPhone. 2, Dad and 1 brother have an Android. All they have is problems, but they are too stubborn to get an iPhone. Oh well...