"The fact that Tesla can simultaneously demonstrate brilliance and incompetence in the same vehicle is not surprising, considering it is a high-tech software company trying to master complex manufacturing processes that took established automakers more than 100 years to perfect."
High-tech software company?
Tesla is an automaker, not a software company. Sure, Elon comes from the software/tech/payments industry, but putting Zuckerberg in charge of Exxon wouldn't change the fact that Exxon is an energy/oil company.