Rate My Startup: Basecamp + Yammer for employees, customers and partners
Recently we have launched a service called Disqourse and would very much like to hear HN community feedback! http://disqourse.com
However as a product I'm still not clear exactly where it would fit into a businesses needs. Is it a sales lead management tool? A customer support tool? An easy to use CRM? Project management software?
I think most of your target customers may be confused by these cross-functional purposes. IMHO, you need to simplify the messaging and purpose of the product. I think the tag line "Private Social Network for Your Business" confuses the positioning further.
The actual service may be great but I think you need to work on how you describe and position it. For instance, it may be simpler to use positioning like: "The easiest way to manage and develop sales leads into successful projects."