Everything seems trivial once you understand it. The author seems to be good at making people understand, so that it seems trivial afterwards.
Knowing nothing about load balancers, had I read your summary before Rachels article, I would probably just glossed over it, but I would not have understood its profound importance for designing load balancers.
Rachel's story kept me engaged and explained the problem in a way that I will surely remember a lot longer.
Teaching is not about reciting facts -- that's what reference manuals are for. Teaching is for engaging students, making them interested, giving background on a topic, telling you why something matters, making it easy to understand, and making sure the student remembers the most important bits.
It's something I have been struggling a lot with junior devs and interns. I show them what they are doing wrong, how to do it correctly, and the next day they make the same mistake again. If people were perfect logical machines, just telling them facts might be sufficient. Unfortunately people are people, and it's really really hard to teach them something effectively.