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Comment by audiometry | Hacker News Reader

Don— I was a paying customer too. Then Flickr changed their login, forcing me to get a yahoo account, which I then lost over time. So for years now, my account, and all the photos of my 1-3yo kid are buried and locked behind the “you need (login) and pay premium access to see all your photos”. All because that stupid yahoo login integration. Unrecoverable.

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I will move heaven and earth to solve this for you. We're moving off of Yahoo Auth as soon as we can, but can likely fix before that (which will take awhile). Raising this up the flag pole.

Wow. The comments are gold. We should have a best of HN with materials like this and the one on foundationdb.

> We're moving off of Yahoo Auth

So what will replace it? I've been a Flickr user for more than 10 years.

Maybe they'll return the Flickr logins to users?

I would be very surprised if what they did wasn’t common sense. Their track record has been fantastic.

Already designing and architecting that. Should be great. Stay tuned.

Could't bring yourself to say "Oath Auth", eh?

I’m the same. Worst part is, I’m pretty sure I know the account. But eh aside from getting access to that account, I have all those photos, so less stress there :)

Let's dig in and see what we can do. See: https://news.ycombinator.com/item?id=16889578

same. I tried connecting with yahoo support a few times and I can even see the public photos of one of my accounts but cannot login or download the originals, and they could not reconcile my yahoo login account with my flickr account.

I hope we can figure this out. See: https://news.ycombinator.com/item?id=16889578

I have the exact same issue. Anything you can do to make it possible to reclaim my account after the yahoo login nonsense would be amazing.

We'd love to help. See: https://news.ycombinator.com/item?id=16889578

Yeah I'm stuck in Yahoo purgatory too. I have a Flickr account pointing at a valid email address, and an existing desktop and mobile session for that Flickr account. However, I can't actually create a new session by logging in because Yahoo wants to do its 2FA thing with a defunct email address. I can't add a valid email address to the Yahoo account because I need to create a new session to do this. The defunct address itself is no longer associated with the Flickr account and Yahoo/Verizon support has formally abandoned account support.

vOv

Apparently you should see: https://news.ycombinator.com/item?id=16889578

Perhaps. Uploads are timing out for me, it may just be time to abandon Flickr for good.

Warms my heart to see this. This is compassion for customers at its finest.

you can email me almonroth at flickr.com and I will try to help you.

I also allowed my Flickr pro-membership to lapse last month, simply because I couldn’t remember the Yahoo login that’d been forced on me a few years ago. I received a reminder to my normal email address, but when I tried to reset the login, the secondary email was apparently something different and probably another arbitrary Yahoo address that I’d never ever used, so at that point I gave up trying to give them my money. I’m hoping Flickr will get some serious love now. I echo the calls to make it image-focused and inclusive. I agree with others about getting rid of the stupid, self-appointed ‘awards’ spam, and about speeding-up the site generally. I doubt it needs all of that browser-crashing, CPU-intensive javascript.

I'm excited to work on all of this, and I know the Flickr team is as well. Love to help with the login if we can. See: https://news.ycombinator.com/item?id=16889578

Me too! I used to be a paying customer (in 2005-2006 I think) and then when the login procedure changed to Yahoo, I could never figure out how it worked. I just stopped using it.

I never lost any image and I'm now a happy Smugmug user/customer (ha!), so I don't really care about that anymore -- but yes, the login process is important! Many users would rather change shop than put up with crazy login procedures.

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