On a related note, my co-founder, Nelson, saw Michael's original tweet about Home a few weeks ago and reached out to speak with him. Super nice person. Reportedly Home's really transformed Stripe's already-transparent internal communication culture.
As a founder, I've always admired Stripes email transparency policy. Not sure if it's still being used, but anyone at the company could see anyone else's email from the start. Home seems like a more modern way to share, and this type of transparency really helps eliminate a lot of problems that organizations experience when scaling up.
The book Team of Teams by General Stanley McChrystal is essentially all about how the US military transformed itself from a top-down organization a team of teams that can operate effectively in a connected, digital world. Knowledge sharing systems between groups of people that are usually siloed was at the core of that transformation. Tools like Home and Tettra really help with that. On a personal note, it's also validating for me as Tettra's founder to see Stripe investing resources into the same problem we solve. They have a culture I really admire and we're hoping to make it easier for other organizations to operate transparently too.
Anyone else using knowledge sharing tools internally? Communication is a proverbial problem for most growing organizations. Would love to hear what's working, what's not, and get a discussion going here.