A privacy flaw in Comcast's automated telephone system
reddit.com
reddit.com
To me, it doesn't feel like a big deal, but that might be because in Sweden, everyone's [1] addresses are freely available and searchable online, given for example name or telephone number. See [2] and [3] for example.
So are telephone numbers and addresses considered very private in the US? Some comments in the Reddit thread suggest security bounties etc.
[1] Unless you have a protected identity.
Keep in mind that the social number in USA is apparently also supposed to be secret (like a password) which sounds absolutely crazy to me.
> Keep in mind that the social number in USA is apparently also supposed to be secret (like a password) which sounds absolutely crazy to me.
That's very true, reminds me of this video [1] by CGP Grey, giving some background of the issue.
Only by people who are unfamiliar with how things work in the US.
This thing right here is nothing, I see worse stuff on a daily basis.
Very private? Not usually. Unless someone chose (and paid) to have them unlisted, they used to be in published whitepages. And the overwhelming majority of people didn't pay to have them removed.
Today cellphone numbers are typically more private although addresses for most people are still usually pretty easy to find and are often part of a public record that can be searched.
To a degree yes, there is no public resource to lookup that information. There are however brokers who deal in that data however the quality is questionable (e.g. I routinely receive fliers in the mail at my new address from house flippers who wish to purchase my old property).
People in the US consider their address to be private information even if it is easily obtainable.
You can enter just about any land line number and find the home address in the first page of search results.
I've had the same cellphone number for over 20 years, never in my life have I had a land line.
The idea that an automated read out of an address (especially any number) makes capture difficult is a little strange. If nothing else, hire Mechanical Turk for 5 cents.
What the value of the information is (and whether it's below cost) I don't know, but the fact that you have Comcast shows that you have a fair bit of disposable income ... so whether it's another spam call to a known good number in a targeted location or just to check if you're home before you're robbed... I'd say it might be worth at least pennies.
Unless you have access to facebooks internal database, because surely one of your friends have installed facebook...
Aother interesting quirk of their system is that if you ever contact them about your account, whatever phone number you use to contact them is automatically added to their CRM system and associated with your account. That phone number is not shown on your account though if you login to check.
I know this because I received a marketing call at my Office Desk Phone regarding my home account. The agent asked for me by name and then said something like "hi, I was calling to discuss your account that services <my address>". I logged into my Account on their website and verified that my office phone number was not associated with my account. Then I interrupted their script to ask how they got the number and they said that it was associated with my account.
Comcast will let anyone get your home address, name, last 4 digits of SSN with just your IP address!
Thieves had used a jammer/replay device to unlock their car, remove her husband's phone from his Otterbox case, take his SIM card, reassemble the phone, and steal several credit cards from his wallet (also in the car).
Within the hour, my friend began receiving fraud alerts. If she had not taken her phone with her, they would not have known for quite a few hours, at least.
Uhm yeah sure boring stuff. Can I have your phone number?
IP address? Really?