1. Does the screen ever flicker?
2. Has a key ever come off?
3. Does it ever fail to sleep when you close the lid
4. Would you worry if you drop it from waste height 5 times (closed, but running, onto a hard-wood floor) ?
5. Have you had any driver problems, have you ever had to reinstall the OS?
6. Have you had it crash one you more than once every 3 months?
7. Have you had any glitches (audio dying, network problems, charging problems)
Saying no to all of these is my personal benchmark for my air. I haven't used PC laptops in a while now, so I'm genuinely curious if the higher-end competitors can compete on this reliability benchmark.