Hacker News Reader

Comment by mythz | Hacker News Reader

Just received an Email saying this "replaces Stripe Subscriptions", what does that mean exactly? e.g. what happens with our existing Customers and their active subscriptions?

IMO this is a poor communication and confusing announcement with lots of open/unanswered questions for existing Customers, which is unlike what I've come to expect from Stripe.

View on HN

(PM for Stripe Billing here!) If you’re an existing user of Stripe Subscriptions, you can continue as you were! Your existing integration will still work as before and your customers won’t be impacted.

That said, you’ll also get access to all of the new tools as well -- would love for you to try them (and see if it improves your experience!) If you go to the Dashboard, we walk you through what changed in detail -- let me know if that helps, or feel free to send me an email at any point: tara@stripe.com

But with the additional fee, right?

But fees will change right?

tl;dr there's no change to pricing for existing users.

There's a note on pricing in the email to existing users (but let us know if you have any questions!)

The only thing I see is that I'm given the starter plan, which means .04% surcharge after 1 million in sales.

Glad to hear it but that's not what my email said. Here's the only mention of pricing in the email I received:

> Since you used Stripe Subscriptions in the past year, the Stripe Billing Starter plan is included in your current pricing.

The Stripe billing starter plan says it's free for the first $1m, 0.4% surcharge after that. Am I missing something?

Apologies for any confusion! No extra fees for existing Stripe Subscriptions users, even after the $1M mark. Stripe Billing is free forever at your current price.

You guys are burning a lot of good will here with the sneak additional fee (if it applies to existing customers).

> If you’re an existing user of Stripe Subscriptions, you can continue as you were!

But what if I'm an existing user, and about to start a new business? Honestly, this sucks.

Shoot me an email with the details? I'll see what we can do!

Reply on news.ycombinator.com