MoviePass is really a terrible company. They continue to ignore my request for a refund of 5 months charges that continued to be charged without me ever receiving a card. Customer service continued to assure me that once I received my card the service would be free and they would refund the excessive charges, yet when no card arrived and I tried to cancel they did so and now refuse to respond to any help requests to receive my refund. Their policy when I signed up stated they would not charge me anything until the card was received. Really shady company.