Vector graphics: Inkscape
Adobe support is, in my experience, truly horrible. I once spent a cumulative 7.5 hours on support calls before I finally got a front line call center employee to go back to their supervisor, after being given the wrong answer once, and prod them into paying attention and looking further and, lo and behold, generating the correct legacy license code I -- rather, the person I was helping -- was entitled to as an owner/licensee of the full-blown Creative Suite.
Basically, I knew more than the support supervisor about this problem. I just had to find someone in support with the interest and guts to push their supervisor to actually pay attention and execute the solution.
7.5 hours. For what should have been one 10 minute support call.
After that, I vowed that as for myself, at least, Adobe would never get another dime from me.