Maybe I'm missing something, but why not just use sms?
Also it is quite old fashioned and painfully limited wrt/attachments.
And expensive for thise with families/friends abroad.
There are other chat services sure, but the Facebook has by far the most number of people I know on it. Also, not everyone I know exchange numbers. There's no usernames, etc on Facebook so its easy to find people too.
Weird, I know, but guess generations are changing. Apparently now Snapchat has become the main form of 'communication' for many millennial with their friends. So looks like I'm falling behind.