In case anyone is wondering what happened to this guy, he's writing for Microsoft now.

http://msdn.microsoft.com/en-us/magazine/ee532402.aspx?sdmr=...

Which makes sense. He's got that fantastically wrong sense of intuition in design that makes someone come to all the wrong conclusions with the data; the kind of person who couldn't see the iPhone was a Big Deal in UX. This means he's a great fit for the Microsoft UX base, because he can tell them what they want to hear.

P.S., I suppose this statement will anger people and they'll furiously hit the down arrow next to this comment, but I don't care. Having worked in Microsoft, I can assure you that the people who succeed in MS UX roles are the people who tell middle management what they want to hear (while the upper management and actual engineers watch helplessly).