Notice they only answer lighthearted/positive inquiries that aren’t too inquisitive.
The issue with privatization is that a public relations person can tell you one thing today, they can do another thing tomorrow, and all that matters is turning a profit.
These are not stupid questions but you’re still wasting your time asking them. If you want trustworthy answers, your only option is to deprivatize and elect officials based on honesty and merit.