The problem is that the alternatives are even worse. I'm with Deutsche bank, and I fear the stress levels that I get every time I have to do anything with them. They send paper letters for anything. Their login is horrendous, but so is everything inside it (easily 90's look and feel). I cannot get transactions older than 3 months. Customer service (in German, of course; not even in Berlin it's easy to get someone to speak EN) is the worst, even for DE standards. They make sure you feel mistreated, because they only care about big corp accounts. I have a business account that produces some serious revenue for them and they still treat me like I'm bothering them.

I don't use N26 because they don't have business accounts, but I would if they did.