I had the original Pre. While the software still had a string beta feel to it, I could deal with it as the good out weighed the made for me for the most part. The problem for me ended up being the hardware, especially that terrible jelly keyboard which on phone without an onscreen keyboard(that would come in a future webOS update I believe) ended up being the deal breaker and I think I returned it in favor of a Blackberry because I was still all about the keyboard(which I still miss).