Hacker News Reader

Comment by thomas-st | Hacker News Reader

Hi HNers! My name is Thomas and I study computer science in Switzerland. Today I am launching the oyoLive private beta. oyoLive is an analytics tool that allows you to see mouse and keyboard actions of your website visitors in real-time. Combined with a live chat, you can offer support for customers currently on your site. The beta is free, and I'd like you to test the software on your websites and also let me know what use cases you see for using it. Looking forward for your feedback!

View on HN

A point of worry. You mention tracking keyboard actions. Does that include as they're typing into text and password fields? If you're trying to avoid capturing that kind of data, how can you be sure you're filtering out, e.g. custom JS-driven text widgets?

Right now it captures any text field. I am planning to implement a filter so the website owner can choose which fields they don't want to capture. An idea would be also to specify an entire area of the page that shouldn't be captured.

Is it plausible to turn off all text capture, or use an 'opt-in' approach to fields and hooks, rather than an opt-out?

(edit: On the part of the site administrator, I mean.)

Planned (no capture for password fields and an opt-out for other text fields). An option might be also to just display stars on regular input fields, so you could see that users are typing, but not see what they actually type.

And it doesn't capture keyboard input except from known text widgets? My paranoia rests with pagewide onKey* hooks and the like. I'm not a JS guy, though, but I'd assume those are possible. That's why I was curious about total opt-out of key trappings.

Currently it only captures known input widgets, i.e. no global key strokes.

Beta signup form broken? It looks like all the input fields from "website you'd like to use" onward (including submit button/links) are missing.

It is working for me. Which browser are you using? If it's broken, please send me a screenshot to hello@oyolive.com

Looks like it works now. Wish I'd taken a screenshot earlier.

FF 3.6.8 on Win7 Ultimate x64. Display at 1600x1200 @ 120dpi.

What technologies did you use?

NodeJS, Python, etc?

Hey, I'm using Python (Django, gunicorn) for the web site. The chat uses long polling and live-tracking in the panel is done using WebSockets.

Cool. Why did you decide to use gunicorn over Apache? Easy installation?

I am using it with gevent to have efficient long polling/WebSockets. A gevent-websocket sample is included in gunicorn, and I use that as a basis for my WebSocket implementation. It's been a long time since I last used Apache for a deployment.

Reply on news.ycombinator.com