If you think local government has IT infrastructure just for disaster operations, or if it does, that you can add a user to it in less than two business weeks, then you haven't worked in local government.
I have worked in local government, and have dealt with these departments. While most cities probably dont have this infrastructure, most states do and open it to local muni's for these exact scenarios. Like I said if they had to create something last minute this is great, I was just surprised at their appreciation to scale something to 60 users.
The state is not that efficient in coordinating with a municipality.
That state may not be, the one I worked for was, specifically setup to come to the aid of muni's in cases of emergency. But these plans and contingencies were obviously created out of previous tragedy/experiences.
I think scaling it to 60 concurrent users editing Airtable at the same time without a hitch and able to onboard someone to be useful within 10 mins of them coming in the door was what we liked.