Yeah, I don't know much about Slovakia but the author's broad, unsupported generalizations of the country (Slovaks are very talented at mid-level service jobs: responsible and polite if not particularly fast-moving... Slovaks, particularly in the service industry, are astonishingly honest) don't inspire a lot of confidence. I was also surprised to see the author's use of "the Ukraine". I still remember someone at my college newspaper using that archaic phrase in an otherwise innocuous article and getting a very angry letter-to-the-editor about the history/politics of Russia and Ukraine, and that was more than a decade ago.