Non-cheat here who got hit by best buy. I returned a Surface Pro and some other stuff -- they took it back but flagged me for no returns. So I stopped buying stuff there.
I had bought it from a Best Buy about an hour from my home, and tried to return it, with receipt, to the Best Buy 15 minutes from home since I had bought it on a Sunday afternoon and wanted to return it same day if possible. I was told I had to bring it back to the original store since the serials didn't match; okay great Best Buy didn't do it's job checking serials when whoever had this item before me return-swapped it, but sure I'll go out of my way.
I bring it back to the original store and they then tell me I'm on the no-return list from that time for 120 days. I've since stopped shopping at Best Buy.
- The stylus' battery was dead out of box
- Sleep/wake behavior was not what I like -- took too long for me
- Bluescreened about 3x/day on normal use