It’s open secret in the SDV industry that all the top players have remote assistants systems, and that it is the to key removing operators from the vehicle. It’s a little disengenus to claim that Starsky is the sole player exploring this space. There are startups that provide full remote vehicle control [0], and GM’s acquisition of Cruise 1.5 years ago was in part driven by an especially good demo of their remote assistance tech.

All that matters in the end is the safety and cost of the resulting system. Remote assistance operators and bandwidth are not cheap, and a system that has a high level of remote faults is most likely operating too far out of operational domain to be truly safe.

[0] - https://spectrum.ieee.org/cars-that-think/transportation/sel...