Note for company communication guys.
Please, please don't say: "Our teams apologize for any inconvenience this may be causing you"
instead opt for "Our teams apologize for any inconvenience this caused you"
Please, please don't say: "Our teams apologize for any inconvenience this may be causing you"
instead opt for "Our teams apologize for any inconvenience this caused you"
They soft bricked every single headset worldwide.
"Oopsie we may have caused you inconvenience"
vs
"We're sorry for the damage"
Get rid of the may entirely. I don't know what I was thinking.
Including the word 'may' shifts the sentence from apologising for causing actual inconvenience, to apologising for causing a minor risk of possible inconvenience, which is not what you are trying to convey after selling someone something for a lot of money and then remotely breaking it at no notice.
In many customers, it is likely to elicit a response something along the lines of:
"Any inconvenience this may be causing? I'll give them may be causing. The fucking thing won't boot. May be fucking causing. I wasn't using the damn thing as a doorstop."