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Comment by gupir | Hacker News Reader

Congrats on the launch. It seems you put a lot of work on this and it is refreshing how much of impact it could have. Except for Facebook Messenger, I would love to try. I am sure you are thinking about other messengers. I suggest putting some kind of newsletter on your website.

Edit: ops, now I saw the newsletter box at the end of the website.

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Thanks! Curious, what's the specific concern with Facebook Messenger? The two I've gotten most is either "I'm not on FB" or "I don't trust FB".

Definitely looking into WhatsApp, Telegram, and especially our own mobile app where we can do a lot more.

We have an email signup at the bottom of the site, where you can signup for our newsletter - perhaps I should make that more visible.

I don't use FB for a long time, and personally, think that it is a bad choice for your kind of product. I think Telegram would be a better fit. But this is my opinion only.

Yeah, I saw the newsletter after. Maybe separating the box of donating would be better to skim.

Personally, privacy—both from the person on the other end of the line and from Facebook. This project reminds me a lot of 'be my eyes'[0] which is basically what you're doing but with blind people. Have you considered contacting them to see how they solve similar issues? What about something like riot.im/matrix?

0-https://www.bemyeyes.com/

I too love the idea (and the story behind it).

But... the fact the it uses (or even can use) Facebook Messenger is enough to put me off recommending it to anyone or even really sharing news of the product.

Facebook not a company that I'd trust with data about me or those at risk.

Regardless, congrats on the launch, the landing site looks great too!

I'll keep an eye out for updates on alternatives to Facebook Messenger.

Keep up the good work!

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