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Comment by bkudria | Hacker News Reader

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bkudria·

I signed up and it indexed my data but now I only see:

"Thanks for registering for Greplin. We're in beta. We'll email you once the system's ready for you."

Bummer.

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Yeah that kind of irritated me a bit because authorized them to access my Facebook and then I was told that I would be e-mailed once they are ready for me.

I didn't even get a welcome letter or anything in my e-mail. I at least would of felt better if I had some type of acknowledgment that I signed up for the service, and a status screen where I could check on the indexing process.

It was almost like: "Thanks for letting us use your Facebook data to build out/test our service. We will be in touch."

I wouldn't of signed up if I knew the sign up process was going to be like that.

point taken. we didn't want to spam people's email until we were ready, but it seems that folks have gotten used to that flow

Same disappointment here. "We'll email you once the system's ready for you" I took as "We're now indexing. Once we get done indexing, we'll e-mail you and you'll be good to go!"

Indexing completed and I still waiting for that e-mail 5 hours later.

just signed up and had the same experience, would have much preferred being told that the system is not ready before I logged into one of my social accounts.

sorry! we're scaling out as quickly as we can!

I had the same feeling as these guys and the difference for me was that the beta notification came after you started loading some of my data. If I don't have an account, why are you getting the data from the services? I think it's really important that you modify that process. I don't feel entitled to an account in any way but if I'm going to try and sign up and trust the service, it needs to logically make sense. No account = no need for my data yet esp. when you prove right in front of my eyes it's a 30 second task...

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