This is one of the things I want to avoid, I don't want to be out off business and generate a problem for my current client, the service is critical for them
But choice is between, both currently and with a perpetual license, “if I get hit by a bus, my customer is hosed” and, with escrow, ”if I get hit by a bus, my customer at least has a fighting chance, however small”.
With escrow, your customer certainly isn’t worse of.