The new software update they released last year that overhauled the UI completely is a total disaster. Change for the sake of change.
It takes more button presses on different/additional buttons to navigate the menus. You can’t just use the d-pad and select. The menus aren’t hierarchies anymore, they’re just a mess you have to memorize. Fitts law doesn’t work as there are things at the top of some menus you don’t want to select so you can’t wuickly get to the top without then pressing down two or three times.
Their fantastic guide has been replaced by a generic one and a new... thing... that’s confusing as hell and worse than the old and new options.
Also, the guide data has been getting noticeably worse in the last two years or so.
I can’t go back to the old interface, and even if I could I imagine I’d be shoved forward again at some point.
I’m really questioning why I’m paying so much for cable and TiVo if my TiVo keeps making me mad and they’ve shown ZERO sign they actually understand the issues.
Sunk cost fallacy. Time to give it up guys and course correct. You pissed off all the loyal fans and aren’t drawing anyone new in.