I do think there is a consistent split between the two populations when interactions like that occur.
But I don't think it is as simple as an individual advancing a "reality" that a community is not able to accept.
I think it is easy for the individual to look at it that way, though.
But this is because there's a hidden syllogism lurking about. I could better describe this with a graph, but...
Let's look at the example of mass shootings. Someone could very well bring up historical murder rates (even leaving race out of it), and show that things really are better than they have been in the past, in terms of general trend.
Brought up to people that are alarmed about the prevalence of mass shootings, they'll probably get down-voted or ostracized or whatever.
The individual feels frustrated, because they feel they have disproved some syllogism the community has. The assumed syllogism being, this mass shooting happened, mass shootings mean more death, therefore death rates are increasing. Individual has pointed out that death rates aren't increasing.
But the actual syllogism is the concern about the qualitative nature of the death. That it is saying something about us culturally that is qualitatively different than it used to be. Or simply that someone should be able to go to school without having to worry about that sort of thing culturally.
And the counterpoint that death rates are decreasing over time does nothing to disprove those implied syllogisms. At best the individual's point comes across as irrelevant, at worst it comes across as insensitive, disrespectful, or even pointing towards a worse implied syllogism of the individual's - like that the victims deserved to be killed for not being able to defend themselves with firearms or whatever.
So, next time you post FBI murder rate statistics by race of perpetrator and victim, it's probably best to ask yourself if those stats actually are relevant to the argument that your counterpart is actually stating. It might not be material at all. And it's also good to be explicit about what your point's conclusion is, and what conclusion it disproves.