Money Laundering via Author Impersonation on Amazon?

This is not just an Amazon problem, it's a Google problem. Bogus customer support numbers pop up in the top of search results, often through scammy SEO or AdWords campaigns, to snare the unwitting.

Long-term, it's tricks and scams and schemes like this that will erode people's trust in Amazon, Google, and other tech giants. They may think they can AI their way through content moderation, but it's clear their automated systems are not up to the task.