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Comment by ryanlol | Hacker News Reader

You can do this almost immediately via live chat by just asking the CS rep to make a ticket requesting that $carrier be deprioritized for future deliveries to your address.

Emailing jeff@ tends to get you directly to the best and brightest of Amazons support team, so it's a good option too (albeit a bit slower).

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> You can do this almost immediately via live chat by just asking the CS rep to make a ticket requesting that $carrier be deprioritized for future deliveries to your address.

Doesn't work for Amazon Logistics. I tried a couple times a few months ago, and my ticket kept getting denied. Deprioitizing AMZL_US appears to be an entirely different business process than other carriers, as the rep I spoke to didn't know how to do it at first.

They might not deny your request if you claim your home is a prison, but didn't try that route.

>> They might not deny your request if you claim your home is a prison, but didn't try that route.

Pure genius. I think I could believable get away with saying my house is a 1/2 way house for people getting out of prison. And there are stresses on the delivery driver that should only fall on a full time professional.

> And there are stresses on the delivery driver that should only fall on a full time professional.

IIRC, the three deprioritization justifications the rep had were:

1. Prison, 2. Military Base, 3. Three failed deliveries over the last 6 months.

I assume it's just a prison policy thing. I know no one besides USPS can deliver to AFO/FPO address (which are military I think), so maybe the same's true for prisons.

Places other than USPS can deliver to places on military bases provided you have a “physical” address vs a AFO/FPO. However, the delivery company and driver needs to be registered to deliver on that particular base. AFO/FPO addresses are USPS only as they are more of a CNAME/pointer for the persons physical address and can involve going to combat zones or ships at sea.

> However, the delivery company and driver needs to be registered to deliver on that particular base.

I bet this is Amazon's issue due to their gig-employment model. If they're employing randos from the internet, it's unlikely that any military base has approved any of them as drivers.

At times, emailing Jeff is the only option. Recently did so after a chat rep 'gave me incorrect info' that didn't work and then literally told me to "ask a friend."

What is that Jeff address thing?

Jeff Bezos's personal email address.

It used to be, anyway. These days it’s a shortcut to the top tier support team. I believe I spoke with Austin on the “Executive Support Team”.

He claims in interviews [1] that he reads everything that goes through there (but obviously doesn't reply).

[1]: https://www.recode.net/2016/6/1/11826718/jeff-bezos-amazon-f...

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