Ugh... Hipchat. Relatively straightforward things that they don't seem to be able to address:
You can't chat with more than 1 person without creating a private room. Slack makes this effortless. It's been on Atlassian's radar for almost 1.5 years with no movement: https://community.atlassian.com/t5/Hipchat-questions/chat-wi...
https://jira.atlassian.com/browse/HCPUB-431
And when you're in a private chat with someone, the jumping text you see when the person you're chatting with is typing. Over 1.5 years and they can't fix that? It's horribly distracting and just kinda sucks.
https://jira.atlassian.com/browse/HCPUB-950
Anyways, the whole thing feels dead and is very clearly a low priority for Atlassian.