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I never really thought about this until just now but your 100% right. I use both B2 and their consumer service and never had any issues.

Yev from Backblaze -> Great to hear that from both of you! :)

In general it's a bad look to respond to the good reports but not the bad ones.

Happy to chat about all of them - these were the only ones I saw when I check here last night if you look at the times!