This is completely non-malicious: why are you writing papers in Word instead of more advanced typesetting tools like LaTeX?
You don't even need to actually know the commands to get started with Latex in academia, it's typically fine to download the journal or conference template and fill in the text. All the PhD students I have worked with learned it just fine and fast.
But I still use Word, because odds are good that for any given paper I'll hit at least one collaborator/editor/proofreader/etc who doesn't know how to use Latex, and so using the lowest common denominator (word) saves us all a lot of complication.
Word just doesn’t do double columns very well, and such a niche use case doesn’t seem to be a priority for Microsoft.