> I'd like to see some standard play/pause and volume control buttons.

I tend to disagree. I liked the design aspect of not having these. The video fits into the same style as I presume I'll get when using the service (I don't have a webcam handy right now).

Do you actually need play/pause and volume controls while watching the intro video? Would you actually use them, or is it just that it doesn't match your expectation of what an intro video should be, rather than a functional deficiency?