We're mindful of GDPR and consistently ensuring ClearBrain is compliant with the upcoming regulation, from both how we collect and process user data.

With respect to the points raised in the article - ClearBrain actually does not use deep learning techniques as a basis for our predictive models. Predictions in ClearBrain are based either on logistic regression or decision tree paradigms.

From the beginning of when we approached ClearBrain as well, we wanted to make sure we provided a service that wasn't merely a blackbox. We wanted to provide insight into how the models are performing, so we expose analyses such as feature importance, attribute benchmarks, and indications of which actions are informing the models.

This helps with both interpretability and actionability in customer workflows, but also in some of the GDPR issues noted.