Man 5 months? I'm on two right now. Still getting idiotic automated responses from their customer support. I ping the ticket every couple of days, and nothing. Been thinking of going the Twitter route.

No way to get in and retrieve the % of a coin that I bought a couple years ago. Quite a bit of a scam to accept money for storage, lock a user out, and then provide no support for getting back in while still taking on new customers.