Ginzametrics (YC S10) Aims To Bring Simplicity To SEO Software
techcrunch.com
techcrunch.com
I think you created the pricing schedule based on your costs. The more keywords being tracked the more "crawlers" necessary, meaning the more servers you need and thus more cost. However, I think you need to establish a pricing schedule based on the customer's math. i.e. something that's directly related to revenue (most likely traffic, or maybe number of pages) so that the ROI calculation is easier.
Right now maybe I have a few hundred thousand keywords, is that going to cost me $100K/month? Even though 95% of them generate a small amount of traffic? So now I'm doing a blind ROI calculation. Essentially I have to use your system (and pay for it) before I know how much I'm going to be spending.
If you make your pricing based on something I know (# pages, monthly uniques, pageviews, etc) I have an actual idea on how much I'm going to be paying and I can make an intelligent decision accordingly.
I guess I could use the "personal" free service to see just how many keywords your system will find and be able to do a better calculation, but that seems a little obtuse.
So I think the goal is to come up with a pricing structure that is easier to calculate, and on your end not have people crush your system with too many keywords. This can be done pretty easily I think: bucket keywords in priority (refreshed daily, once a week, once a month, etc).
Priority is based off of a few factors: traffic and historical volatility.
In this way you can intelligently and efficiently monitor hundreds of thousands, even millions of keywords with 1 cheap server (maybe $100/month) and charge out 500-1000/month. In that way you're still seeing fantastic margins, I'm getting great use out of the system, and everybody's happy.
But the idea of adding incremental cost is also a good idea, but it has to be engineered into the merchant system and upgrade page, plus it really gives nobody an incentive to jump up to the next pay level. But I see your point.
Customers don't care about your costs, though. If I buy a first-class plane ticket to fly a can of Coke from Belize to Boise, it's still worth as much as a regular can of coke.
They're pricing what they think their customers will value, especially what they think their richest customers will value.
If you have a few thousand keywords, what you probably have is about a hundred 'stem'-ish keywords whose fluctuations will tell you 90% of what you need to know. If you're selling a ton of products, you will probably need more, but if you're doing that, why not track keywords at the category level (instead of "Aluminum Widget," "Cast Iron Widget," "Plastic Widget," just "Widget")?
A few hundred thousand keywords would most certainly not cost $100K / month. :) Feel free to email me at ray@ginzametrics.com if you'd like to chat.
This pricing doesn't seem attractive to anyone except the first group, who, incidentally, would probably sign up for only the free version. Even a small (serious) startup is going to be interested in more than 100 or even 500 keywords, and probably has more than one site (personal blogs, company blogs, product landing pages, other projects leading to the startup, etc.). And then when you talk about a bigger project running multiple websites or an SEO consultant/agency, the idea of paying per site & per month & being capped on keywords would scare them away.
I think you've sort of copied the standard SaaS pricing model without really considering your audience. Get "out of the building" and find out who your customer is (surely I'm off base with my 4 groups, its a blind shot). Then price according to what the market will bear.
My sense is that you'll want a free version, a version for people running a small company (a few sites, a bunch 'o keywords), and people running many media properties (many sites, an astronomical number of keywords).
The current caps on keywords make me think an engineer picked the limits, not someone who had done SEO before.
Edit: I realized I failed to mention I think this is a great service at first glance. Didn't mean to go instantly negative, just trying to give constructive feedback.
For the record, I've actually spent quite a bit of time outside the building. :) I've worked on large SEO projects both as a consultant and as an engineer for dozens of companies and have spoken with hundreds more in the process of building Ginzametrics. I'll continue to pay attention to feedback like yours and others as I grow.
One thing I don't see it doing though is replacing agencies (as mentioned in the article); knowing what to do and doing it are two different things. Software has a place in both but can't do either completely.
It sounds from other comments here like you know that (you said agencies are your best customers)-so I'm curious: where did that turn of phrase come from? It sounds like something TC might say but they implied you said it...
As others have said, great job-especially as a lone co-founder. I'll go sign up for a beta invite now (look for Distilled).
The agency question is tough to answer in a single soundbite. So here goes a long-winded response. :)
It is true that there are many companies trying to bring their SEO operations in-house (but not everybody, of course). I have helped quite a few do this successfully myself and this experience was one of the primary motivators for building Ginzametrics.
But the point is not to merely replace people (agencies or otherwise) with tools but to let talented people do their job better with more automation. We both know that there are still far too many Excel-jockeys in this industry doing work that should be automated. That's one of the things I'm focused on fixing.
Agencies are some my best customers because the agencies that I work with are bringing value to their customers above and beyond what those customers could do in-house due to their expertise, experience and local presence (in the case of global / local SEO projects). The fact that they are investing in tools such as Ginzametrics further shows their instinct to innovate and become more efficient.
Just my $0.02 :)
I think the tracking of keyword alone is a company of its own. Sometimes I want to go back and see what our rankings were on particular keywords exactly XYZ days ago.
Great job, Ray!
Ray's helped Fanvibe's SEO out so far, we're loving his tools! Try out Ginzametrics, it's really slick.
Looking forward to hearing what you think.
After all, that's why he's able to automate it.
I'm much more impressed with people that do two things that are relatively further apart, such as someone who can hack kernel code and also has good design skills.
That's not to take anything away from what he's done, mind you - any startup is something to be proud of. I just don't think it's miraculous that a good developer is also able to get a good grasp on "SEO".
Being able to actually bring in traffic from organic search in competitive niches is the real kicker.