The first is the personal attack when he calls Intel engineers morons. That 1 little unnecessary addon is uncalled for because it's quite reasonable that there's a lot of politics going on at Intel that's interfering with the engineering work. Could be that the next chip they're taping out can't be fixed properly without delaying & impacting revenue in a way that execs won't allow. Could be that there's legal reasons whereby Intel's "fix" is desirable from a management perspective to continue their denial of a problem with their chips to win or reduce the costs of the class actions. Or it could be any number of a hundred other reasons that the public isn't privy to.
The second, & this is pure speculation on my part that this didn't happen, is that he should have followed this in an offline discussion with the engineer. This public shaming doesn't do any good & just entrenches the frontline representatives of Intel to be antagonistic with Linus rather than to be his allies. I feel like if Linus wanted to be truly effective here in impacting Intel's direction (especially given their constant need to minimize the scale & scope of this problem) he could have followed up with the engineer off-list & gone "your explanation doesn't make any sense. can you clue me in on what's the motivation behind this approach?". It saves the engineer public embarrassment, it gets him an ally within Intel & it lets him have strategic information on what is motivating Intel engineers (consider - did his finger to nVidia in any way improve relations between Linux & nVidia?). Now if he did that & the answer still wasn't OK then he's free to use his bully pulpit as he wishes, but I suspect it was just instinctive & a build up of his frustration with Intel's handling of this whole matter.