Show HN: AirHelp flight scanner finds all past flights and checks for eligibility
airhelp.com
airhelp.com
Finally, Openflights.org is an awesome site that imports and visualizes your Tripit data.
https://openflights.org/user/dankohn1 In the last 7 years, I've flown 44 days in the air for 428,989 miles which is 1.796x of the way to the moon (i.e., I'm almost home!).
More travel info https://www.dankohn.com/travel
Johnny here, I work in product @airhelp.
We love Tripit! We love them so much we have a partnership with them: https://travelupdate.boardingarea.com/tripit-airhelp-partner...
And originally we had a Tripit integration. But we decided to remove it for launch because we ran into a few bugs (on our side).
That is a super cool hack with Zapier, thanks for sharing. I'm currently using Fantastical 2 (on of my fav products) with connection to Google Cal. Gmail already populates my calendar with the flight times but unfortunately not the travel time to the airport. Maybe I should add some kind of buffer for all my travel events.
-jq
"We’re here to end your flying woes once and for all. We help air passengers around the world secure compensation for delayed, canceled, or overbooked flights. We’re also the first service to provide a free map with your personal travel stats in just one click."
Giving a third party access to my mails next to my ISP: no way.
I really like the idea of them but I just wish there was just some better security model. What if granting read access to Gmail could give you an auditable log of every email read through the API? That way, services like this could prove that they are being responsible with their access rights.
I don’t think that I’ll hook this directly into my email, but if the one-off service works well, I’m sold.
Bayram, CEO @App in the Air
P.S. We've got API to access one's flights (with permission, of course): http://docs.appintheair.apiary.io
Hope to do a lot more things in 2018.
PS. Kasper says hi btw
Best, Johnny (I work on the product team at AirHelp)
Also where’s your privacy policy? I don’t see it. You’re also not the first service to show a map of flights I’ve take. There’s been services around for YEARS.
http://www.jetitup.com/ https://my.flightradar24.com/ https://www.flightmemory.com/ https://openflights.org/ https://www.jetlovers.com/
To name a few.
At AirHelp we're not selling your data to any third party companies. We simply do not do this. We only use the data we find to do 2 things:
1. Find compensation for you if there are any. 2. Show some cool flight stats
Our business model revolves around helping people get compensation not selling user data to external companies.
-jq
PS. I work in Product at AirHelp.
Yet.
And what happens when you get hacked. Email is the root of trust for at least 90% of my accounts online.
According to the current management under the current financial circumstances. What happens when they run out of money, get sold, or get their C-suite management replaced by investors who want to make back their investment?
If it's stored somewhere at a cool startup, odds are it will make it into a third-party's hands eventually.
I don't see anything specifically about what information they collect from scanned emails.
The linked page (https://www.airhelp.com/en/ahlp/travels/) is a terrible landing page and doesn't have much information or a link to the homepage. The homepage is much more informative about what they offer, which is more than just a map of your past flights.
Enforcement would have to come from an EU user though; and with the EUR20m fine I imagine a single breach puts AirHelp under.
Aggregated data could be traded under this agreement (they can use legitimate interest as their legal basis for processing under GDPR so long as there is some form of anonymising aggregation). For example stats shared with airports about the types of people visiting them at different times of year, etc and what other products they buy. E.g. Hey JFK, 10% of your fliers shopped at X in the 30 days before they visited, but 12% did after, proving that X's ad campaign must have worked. From that perspective it's a pretty massive panel.
What reason do I have to trust you at all?
What if you got hacked?
Plus I don't use any of these emails. This is an awful idea.
And here's the kicker! If you've been on a delayed flight that is entitled to compensation, we'll automatically let you know and offer to claim the compensation for you. You'll NEVER miss out on compensation again because AirHelp automatically got your back.
Finding 10-12 flight itineraries among tens of thousands of other emails is more difficult than finding a needle in a haystack. Therefore, the first step of the process is selecting all emails that potentially contain an itinerary. We achieve that by an algorithm that combines some good-old-rules with a machine learning piece based on Extreme Gradient Boosting model. The next step is extracting all flight details from emails. In order to do that effectively, we use a set of our home-grown parsers and partner with 2 vendors to process less popular formats. This way our coverage and accuracy is higher than what any of our competitors can provide, and is paralleled only by Google’s Inbox. Even before the official launch of our email parser, our systems were processing around 500,000 emails every week. It meant that at peak times quite powerful machines were needed to keep up with the demand. Anticipating the official launch, in order to drive down the costs the critical parts of the system got re-written to the Go language, and today’s launch was handled from one of the smallest AWS EC2 instances. Currently we repurposed the tools created for building itinerary parsers to construct software for verifying other documents sent to AirHelp by claimants and extracting from them necessary data.
What I would pay for is something that would make me forget the amount of time I've spent in airports and on crappy flights over the years.
https://app.airhelp.com/shared-stats/22d49947a0bf239c931b7d2... #mytravels
-jq
PS. I work in product at AirHelp