The article is confusing. It states that the "errant employee actually was working with a drop-down menu on a computer program". But the photo is clearly of a list of normal "a href" elements.
I'm asking, because if it was truly a drop-down (select element) then the UX would be even worse. At least with a list of links, there is the odd chance that the person would spot the correct choice. Using drop-downs, once the incorrect choice was made, there is really very little chance of realising the error.