Also jet pilots have years of training whereas users are presented to "intuitive" interfaces where they have no reason not to push every button just to test them out.
The "training" they have is, if anything, an MS word document with a bunch of screenshots or a flash animation showing each of the functions that the contract required the developer to build in.
If they detect one then they assess it. If after assessment they determine there is a threat to anyone they notify the appropriate agencies.
A civilian in a totally different government agency is the one who pushes the notification button.