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Their products, especially APIS, have issues. Serious issues that are not being addressed because it's not their currently hip product.

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I'd love to hear more about the APIs we need to improve. We are exploring using GraphQL for our next revision of APIs, and your experience would help us with that effort. If you're interested - we'd appreciate your feedback.

Scott CEO, Atlassian

I haven't touched it in over a year now, but you might want to look at Bamboo. That product seemed rather stale and there's plenty of +1'd issues/requests on your jira.

One exceptionally bad example I remember is returning HTML for certain 404s even though caller requested json. It was for missing artifacts among others IIRC.

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