"I don’t mean to be short, but your views demonstrate completely the bizarre myopia of the “hacker community” (for lack of a better term.)
Everyday users experience massive troubles with security issues, and incur painful losses, at the hands of criminals and black hats! I have no awareness of a major corporation “going rogue” and deliberately harming their users, ever."
English is not my first language, and I was ambiguous in what I wrote. By "Apple could go rogue", I meant that Apple could change their policies on user privacy and muck around with making money of user data. True that it is bad PR, and reversal of their current state, but what if there is a leadership change and the new ones think it is a goldmine waiting to be opened?
After all, we have seen Apple do exact things they said they wont. Big iPhones, mini ipad, give up on user privacy to the government in China...
"The incentive structure is the opposite: companies generally try to help their customers."
I think that's a bit too abstract. Companies try to help customers as long as it is in their business interest.
What do I wish would exist?
A hardware company in the class of Apple that stays with hardware, and a company like RedHat that builds mobile Linux OS with a GNU app store, where users can buy apps from the developers straight and install it themselves. That way no one is in complete control. Phones are pretty powerful these days to start using the features we have developed for laptops..