Kraken CEO promised major improvements in Dec (https://np.reddit.com/r/BitcoinMarkets/comments/7eboh7/sugge...). What came of it?
There was no email or information before this "maintenance", and customers just blindly had to take an entire day of cryptos being unavailable to them.
[0]: https://www.reddit.com/r/Kraken/comments/7pjflh/psa_system_u...