Wi-Fi startup Eero lays off 30 employees
techcrunch.com
techcrunch.com
+ Very secure, with ongoing, regular software and firmware updates (this is big for me, after ASUS, DLink, et al)
+ Extremely feature-rich (both hardware and software)
+ Relatively affordable for what you get (much cheaper than Eero)
+ Modular (upgrade WAP separate from router, etc)
- Complex to setup (requires a VPS, dedicated dongle sold separately, or monthly fee)
- Not many people are set up for PoE; injectors are annoying.
It was worth it for me, as I happen to enjoy playing with VPSes. Plus, it makes it exponentially easier for me to troubleshoot my parents' WiFi when they have a problem, as it's designed to be managed remotely.
I just set up Ubiquti here at home and while it wasn't super easy, I didn't find it all that bad. What required a VPS/Dongle/Fee for you? I didn't need any of that. (I have a security gateway, edge routers, and 3 pro aps.)
I have the cloud key (the dongle) so I could be wrong.
It is easy but it’s still slightly harder than the average consumer would want.
I really appreciate Ubiquiti going to such lengths to allow one to install the controller locally, which in turn means you can configure and manage your gear without any cloud meddling.
http://www.inf.ed.ac.uk/teaching/courses/cn/papers/knightly-...
That caused me to broaden my search. I recalled hearing about Ubiquiti from another group of friends/colleagues who I also respected. When the sr most network guy at my company confirmed he ran Ubiquiti Unifi APs at his home, I started looking at the price as well as trying to figure out how complex the physical setup would be (as contrasted with a mesh).
I then realized I could support my entire home with a single AP and wire the rest of the devices. This made me chose a wired+Unifi solution over a mesh one like eero.
I’m about to get an Ubiquiti Edge Router and an AP.
That's not really that trivial.
I used an TP-Link Archer C-7 as the main router and an Apple Time Capsule as access point and backup connected via Powerline. Getting inconsistent throughput in the house. Tried moving the Time Capsule around but have knob-and-tube wiring in most of the house and GFCI circuits most of the rest.
Broke down and bought a Netgear Orbi because they have a dedicated 5GHz backhaul circuit. Now I have fast internet all over and the Time Capsule just does backup.
I tried Luma but they don't have the dedicated backhaul circuit and it was impossible to get the satellites set up and operating smoothly. I tried a smaller Orbi setup with the satellite that plugs into the wall but had problems with the satellite losing the connection to the router.
Not if you're renting
There's nothing like hardwired when you can get it.
Doing it without redoing your hole is much more challenging.
I tried the eero when it first came out - it couldn't even handle two Xboxes on the same WLAN, and was slow as molasses.
The problem with the Unifi accesspoints (I used an AC Pro) is that their reach is quite a bit lower than standard cheap access points such as a TP-Link Archer C7. The only way I'd get decent coverage in my house was to install a bunch of them, but then you'd still not have seemless handover.
At first I reverted back to My old solution of the TP-Link AP and a Netgear repeater, but once the second gen Eero came on the market, the choice was easy.
edit: And I am not trying to say they are bad, just that they were designed for other priorities than throughput and range.
The best WiFi I ever had in my home was Ruckus Wireless from back when 802.11N was hot stuff. It was way too expensive to keep up with for residential but man it worked flawlessly.
From what I understand they're supposed to be ceiling mounted so the domed side is broadcasting 'down' into the room. I'd imagine most domestic users aren't wiring them into the ceiling so are you just placing them on sideboards and tables sub-optimally?
I used to have a Netgear setup with a Nighthawk router and repeaters. It took hours of tweaking until the damn thing worked properly. Even after properly setup, performance on the main bedroom was terrible (~6Mbps down, when the living room was doing 120Mbps down consistently.) Handover between APs was terrible too: going from the living room to the bedroom there was a 50/50 chance your device would get "stuck" on the wrong AP. After installing some custom firmware for the router, I managed to improve that (there's a setting for kicking devices once the signal is below a certain threshold) but that was far from trivial. Going from bedroom to living room was even worse, as the repeater was dumb and wouldn't force a disconnect even with super low-signal. I usually had to turn wi-fi off/on on the device to force a reconnect. Let alone the amount of times the repeater would just stop repeating and needed to be unplugged from the wall to come back to life.
Installing 3 Google WiFi APs took me all of ten minutes, performance is excellent across the apartment and I don't have to deal with AP handover. It just works. And it cost about the same money as the original setup cost, with 0 of the aggravation.
My only real criticism is the insane way it installs updates - at any time, on occasion during online work conference calls, taking the network down with it. The lack of any UI to configure this behavior is maddening.
The disadvantage is that if you get too many mesh node they start talking to each on who can handle the load the best. That can get quite chatty reducing through put. Eero big push was for smarter meshing (less chatting, more throughput) at a cheaper price.
Best money I ever spent on networking gear.
Before, I’d usually have to power cycle once or twice per month due to random WiFi dropouts on standard consumer gear (ASUS, D-Link, NetGear, etc).
[Edited to make it clear I'm just taking about just the bits covered by the GPL]
I pay for 150mbps from Comcast. I was getting around 40 directly next to my old Apple airport extreme. In the basement it was really bad at around 5. Spent $350 on eero and now I get 130 throughout the entire house.
For me it was by far the easiest decision and I've seen real results. Everything from online gaming to streaming are flawless.
What's the recommend way to set up, does it works fine with the same SSID for all AP or is it better to set different SSIDs?
The eero system is to WiFi as iPhone is to mobile. Either you want to fiddle with your WiFi or you don’t. I used to, now I don’t.
My home needs 3 wired hubs and 6 wireless/mesh extenders. Used to do it with flashed Linksys gear, then with AirPort Extreme plus Airport Expresses (for one relay hop, this worked very well), now with eero v2. The time I saved with eero is remarkable.
- - -
== Mini-review - Eero v2 + Eero Beacons ==
Location is 7,500 sq. ft. and 4 floors covered by 1 eero gateway wired hub and 2 relay wired hubs, 6 meshed eero Beacons, and the eero iOS app.
Setup took ~5 mins per device. Entire mesh self-updated in one go after setup.
And then it all ‘just worked’.
Wired network gets full uplink speed (235 mbps down, 35 mbps up, in my case). Wireless network maxes out at each device’s speed when direct to hubs, only mild drop off connected to eero Beacons.
Roaming is seamless, handoff quick, iOS app shows which eero base or eero Beacon each wireless device is using.
App has all the ‘advanced’ network config you actually need, tons of detail per eero and per connected device, and you can manage individual devices. You can nickname things to better keep track such as when using dozens of smart home devices like thermostats.
The philosophy of doing by and large the right configuration choices for the user worked out well. My tenants are raving about the new network[1], were able to start using WiFi calling reliably on their Samsung and Apple phones.
Apple should just buy eero.
Footnote 1: To be fair, tenants had disconnected the happily working Apple mesh in favor of D-Link because their cable guy told them to. But the D-Link wouldn’t handoff as they roamed the house, so the D-Link experience was especially bad.
I run an IT firm and have the enterprise stuff in my house, but the Amplifi is better compared to eero and is much loved in my parents house (both mine and the in laws).
Amplifi.com
I have odd issues with some of my devices every few weeks, though none of my Apple stuff, where they seem to stop getting DHCP leases (or stop using them?) for no discernible reason.
Restarting the Google box always fixes it, but it’s extremely annoying.
That was never an issue with my AirPort in charge of things.
Thanks for the link.
It gets automatic regular firmware updates to stay insync with Chrome OS, so it should always be patched.
It has a dead simple user interface, though it means many power user features are not there. Though there is a project out there to root the device and do more with it. https://github.com/marcosscriven/galeforce
I feel like those features and probably a few more that I couldn't think of off the top of my head are going to cover 99.99% of all users' needs. I agree there are other devices, especially if you flash your own firmware, that will give you more fine tuned control. I just didn't want to leave anyone with the impression that it lacked the major features people will be looking for.
The only feature I personally would like to use that it doesn't have is the ability to configure the router as a VPN client.
I've never used it, but am very happy with their business products (switches+wifi)
They're a little trigger-happy with the firmware updates (one recent update bricked DNS) but otherwise it's a fire-and-forget solution.
I’ve replaced my entire setup with an edge router and 2 APs for less than what a mid to high end linksys or similarly performing routers would cost.
The QoS you get is 10 times better I can have 100% utilization on both uplink and downlink without a single real time application affected.
Security and networking features are also in an entirely different league even with taking DDWRT and OpenWRT and the likes into account.
Very true, but unless you're talking about Amplifi, this is usually a non-starter for 95% of the non-tech population.
As far as I know they never used OpenWRT or anything like it, if they did they hid it very well to the point where it would be legal for them to remove it from their license agreements.
The CLI and the file system you can see on the router looks and acts nothing like OpenWRT.
It configured the WAN interface, created the switch interface with the number of LAN ports I wanted, forced me to change the password, suggested that I should change the default username which removes the ubnt default username system completely, asked on which interfaces I wanted to turn UPNP on and enabled the firewall by default.
In the UK A mid to high end linksys or an ASUS-RT router would cost you north of 180 GBP, anything below 150 GBP or so is often not better than what you get from the ISP here, both BT has a decent box for the braindead and some small ISPs like Zen offer mid range FritzBoxes (3XXX series).
Before that I've basically was running DD-WRT but I just gave up on it, too many problems, advanced features are not supported, issues with routers, security issues taking a long ass time to fix and unless I'm willing to script everything It became unmanageable via the web interface.
I also consider the ubiquiti purchase as one if not the best tech purchase of 2017, I didn't realize the prices came down so much when I was looking at it as an option a few years ago it was 3 or more times the price.
Ubiquitis work great and have a lot of great features, but range and throughput are not where they shine.
https://www.smallnetbuilder.com/wireless/wireless-reviews/33...
https://www.smallnetbuilder.com/wireless/wireless-reviews/33...
And also just read their forums.
100 uplink utilization with no affect on latency isn’t something I’ve seen before on consumer routers even with rate limiting and fencing.
I have the UAP-AC-Pro model; two configuration changes from the default yielded speeds as fast as any other access point I've encountered: 500+ Mbits up and down, as measured with iperf3 to a (wired) local box.
There may be good reasons for these defaults, but, briefly, the access point is factory set to use 40MHz channel widths for 802.11ac, and to reserve radio bandwidth for a wireless uplink. To resolve:
1) Update the 5GHz radio to use an 80 MHz channel width (really, two channels); this doubles effective throughput. In the Unifi interface, choose your AP from the devices menu, go to Config > Radios > Radio 5G and choose "VHT80" from the dropdown for channel width.
2) Uncheck the "Enable connectivity monitor and wireless uplink" box in the Unifi main "Site" settings panel; this also nearly doubled sustained throughput, though unfortunately it means your access point doesn't check whether it's disconnected from the Internet. (This may or may not be a problem for you. For me, it means my Internet is down, and it's not useful for my AP to know this too.)
I'm posting this in the hopes that it spares a few hours of Googling for someone else who, like me, was initially disappointed by Ubiquiti's access point speeds!
If you really want super high wifi bandwidth and range the pro/hd APs are what you want to go with.
That said the Wifi performance on the AP LITE I have is better than the performance on some of my previous high end routers like the ASUS AC-87u which is a 2400MBP/s rated router with 1733MBPs Wave2 TurboQAM enabled 5G radio.
Most of my network is wired and I have 2 Unifi AP LITE access points (I don't really need 2 for a 2 bed 78 sq/m apartment but it was a package deal for me), and it performs better than the Nighthawk and the ASUS routers I have.
I'll check the connectivity monitor to see if I can squeeze even more simultaneous bandwidth so thanks for that tip.
(Or perhaps you meant VHT80 and typo'd?)
I have changed settings many times, but it just seems capped for some reason.
But good guess, thanks anyway.
Definitely the most stable wifi setup I have ever owned and they also provide OpenVPN and a bunch of other nice things out of the box.
I could not possibly love Eero more. I hope they make it through this unscathed!
A router isn't something that needs annual upgrades... realistically, there's not a whole lot technologically meaningful Apple could add to the product today. When 802.11ax comes around, then I'm sure Apple will make a big upgrade.
Eero just works but it's definitely very limited in configuration/control. Wifi reliability, coverage, and speed across the entire home (including fully encompassing the yard) is superb. The setup is absolutely amazing. You plug them in and you're done.
> Eero [...] has laid off 20 percent of its workforce (about 30 employees), TechCrunch has learned. Eero confirmed about 30 employees were let go but declined to comment on its total workforce size.
Since the workforce size can be inferred from this information (specifically, Eero seems to have gone from 150 to 120 employees approximately). Am I missing something, or why do they say Eero declined to comment on the workforce size? How did TechCrunch learn that those 30 employees represented 20% of the company workforce?
The 20% information didn't come from, and wasn't confirmed by, Eero, only the 30 people part was confirmed by the company.
> Am I missing something, or why do they say Eero declined to comment on the workforce size?
Because Eero declined to comment on the workforce size.
> Am I missing something, or why do they say Eero declined to comment on the workforce size?
From whoever leaked then information about the layoffs, who was not speaking on behalf of Eero when they did so.
The Gen 2 is much better. Part of that is topology. I've got a long railroad-esque SF apartment. The beacons along the main hallway are unobtrusive and get great backhaul to the main router. They also function as nightlights, which is neat.
Hopefully they keep afloat and iterating the product. Having raised $90M you've got to wonder if they're betting a lot on growth of their SaaS "Eero Plus" product.
Unfortunately, they are also pirates who have shamelessly violated the GPL:
https://community.ubnt.com/t5/Business-Talk/Slashdot-quot-Ho...
Massively unethical behaviour, and I've not seen anything to suggest they've improved in this area.
Not expected unless your room is a faraday cage.
> Also, I think it need all pods in direct line of sight of each other - even if the pods are placed at distance and in different rooms/floors
Definitely doesn’t need line of sight. It’s just 2.4/5ghz WiFi transmission. The less stuff in the way, the better it will work, but you don’t need line of sight for typical homes. If your home is made of poured concrete and adobe, yeah, you might have trouble, but that’s going to be the case with any WiFi solution.
It's still largely an unsolved problem; most solutions are quite expensive.
The app is 1st rate.
It's an excellent router though. But the built-in Wi-Fi is pretty crude. That's why we had to turn it off and use Mikrotik exclusively as a WAN/LAN router in our office. The Wi-Fi part was delegated to AmpliFi HD mesh system.