My point is not that things aren't bad or that we shouldn't improve them, just that it doesn't seem like a brewing crisis.
Not to mention that I have no idea how to fix this (other than get the Second Avenue line finished after a hundred years of trying, or the new articulated cars that they're talking about) -- most of the time when I was trying to get on a train, you could literally see the next train at the uptown stop -- they might be able to space them closer with improved signaling (since they wouldn't have to hold in the previous station) but that benefit seems pretty dubious.
It seems like a problem of will and not technology.
Maybe NYC subway needs some huge disruptive event to motivate people to do something. (FBI I'm not talking about that, please don't visit me!)