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Comment by junkscience2017 | Hacker News Reader

junkscience2017

the Pixelbook will fail because it is too expensive. I love Chromebooks and think they make sense in a lot of cases...but at a $350 price point.

I still use my Nexus 9 (typing this on it)...and skipped the Pixel C due to costs and bad reviews

Google's entire "upscale" Pixel effort seems doomed. The Nexus effort was mostly perfect: decent hardware at attractive prices and stock software with reasonable updates.

Apple commands a premium in part due to Apple Stores being plentiful. When my son cracks his iPhone screen, he walks to the Apple Store and he has a replacement screen in about an hour. What can Google offer? Nothing similar.

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It's a serious problem for Android, and one that many people don't recognize. Part of the reason people are willing to pay more for Apple products is the customer service.

Similarly, I know people who buy or lease luxury cars because they know they will get a nice loaner car when they send theirs in for maintenance at the dealership. For example, some of those people really would be satisfied with a Camry, but they spend the extra money on a Lexus ES to get a better service experience.

Just the same, part of the reason people don't buy Apple is because they don't want to pay extra for service. For most of the middle and lower end such hardware (i.e., tablet) is a commodity. No sense paying extra for that.

Note: Not saying I agree, only that not everyone can afford / wants to pay a premium for Apple.

Funnily enough, it used to be that Apple cost more because they were well-designed and would "just work," but now they command a premium because help and repair is always close by!

There was an article when it launched [1] that speculates that the reason it's so pricey, larger SSDs, and ridiculously spec'd is because Google has it sights set on enterprise and VM containerization.

[1] https://chromeunboxed.com/googles-pixelbook-the-target-is-bi...

Thanks for this reference; good article! And, after reading it, I agree with you 100%; google's definitely setting its sights on the enterprise.

Went to Best Buy to get a Pixel book and they were sold out and they shared they sold a decent amount so think Google is selling them.

Been surprised how many posters on Reddit shared they purchased one. Couple people also on this thread.

I was surprised to see Pixel brand still around. Knowing how Google would kill / merge services every few years, Pixel, I thought would face the same fate. I don't think I can trust a platform that discontinue/move a product off the shelve without an announcement, and has a strong history giving up on products.

Questions like warranty, who to ask?

Given they just went "all in" on Pixel with last year's Pixel phone rollout, it's a bit early. Give it at least until the first Pixel phones stop receiving security updates next year.

(Disclaimer: I own a first-gen Pixel phone.)

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