I've personally had different experiences in a professional workspace. I'm currently sitting at a ~15% replacement rate (e.g.: Apple saying they cannot fix it, and giving us a new one) across ~12 touchbar MBP's. We have 2 of the 13" MBP's sans touchbar and they've been relatively trouble free.

That's similar to Macbook Air's, which I despise in the workplace simply because they seem to randomly die much more than other models.

All of our 2012-2015 MBP's are still going very strong. We have not replaced a single one.

^ This. Apple's hardware is second to none, and iOS is mostly alright but it feels like MacOS lags behind further and further with each release. Though I suppose Apple isn't selling the software so they have no reason to improve it.