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Recently I had a similar experience, thankfully with my work account. Even then, with having GSuite support, it took around 2 weeks to resolve the issue. If you lose access to your personal GMail account, well....you're fucked :/ Since then I have slowly started migrating my personal email and all logins to another mail provider, where you can actually contact support, as to not rely on Google.

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This sort of stuff scares me so much. I see many people relying on one basket of eggs all the time (AWS is a fine example) with no backup plan.

I’ve actually considered running my own mail server again now DKIM/DMARC is around.

I know how that feels and I agree. Vendor lock-in is crazy. Too many people and businesses rely on a company, without giving a second thought about what would happen if that company suddenly changed its terms or stopped providing a service that they are using.

But running my own mail server...argh. I wouldn't want to do that ever again. My approach is, instead, using my own domain with a 3rd party mail provider. That way you are always in control of your e-mail address, and you can always switch to another provider anytime, if anything happens.

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