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Comment by chrislomax | Hacker News Reader

My wife had a phone replaced off Apple about 6 months back because it was shutting down for no reason about 40% battery life.

She’s recently upgraded from 10.x to latest version. She’s noticed an actual decrease in performance to the point where she’s nearly punching the phone. It just locks up for no reason.

I’d like to blame this on the battery or age of the phone but I can’t. It is an iPhone 6 but it is only half a year old.

I believe that this phone should be able to handle the latest release just fine.

She’s now looking at upgrading the phone.

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Was her replacement phone a refurbished or new unit? Either way, she can probably get a brand new battery just by taking it in to the Apple Store.

Also, battery age isn't actually time based, it's cycle based. If your wife uses her phone so heavily that she has to recharge it multiple times a day, she's putting more cycles on the battery. Still should last more than 6 months though.

I’m not 100% on whether it was refurb or brand new. It came in a non branded box without a charger etc. The phone looked brand new.

I’m going to install the app to check what the CPU is running at.

It’s still ridiculous that she was running 10.x fine, she only updated because someone sent her some emojis that her phone didn’t understand and now is it’s running like crap

The last time I heard of someone buying an iPhone in a non branded box, she ended up getting a box filled with potatoes. Your wife is already ahead on that person.

Actually it's pretty standard to get replacement phones in a plastic bag with no accessories, I got a 5S replacement in a ziplock bag with a piece of A4 paper with some diagnostics data printed on it all in a thin layer of bubble wrap then in an envelope. All standard for Authorized Apple resellers and service centers in Eastern Europe, idk in other parts of the world. I'm guessing an official Apple store doesn't do that.

She didn’t buy an iPhone in a non branded box, it’s how Apple sent the replacement phone.

I thought it was weird when we got the replacement though.

I ve gotten these but never had an issue with any of these phones or iPads.

"she only updated because someone sent her some emojis that her phone didn’t understand and now is it’s running like crap" is like basically the state of the art for code running in 2017

Run the benchmark test and see if performance is way below expectation.

Just because Apple replaced the phone doesn't mean the battery isn't deficient.

Did you restore from a backup or "setup as new"? the latter is the only real way to get rid of issues like this

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