i'm guessing their marketing people used their own static website service to host the site, which is rate-limited by default... and they probably forgot to disable the limit for it.

would not surprise me the least from the last 12 month of service i've got from them.

everything they offer is at best usable, slightly lacking would be the honest opinion though.

i.e.

1. 25GB Cloud Storage. can only be accessed from the browser.

2. Mail sorting rules can only be applied when the mail first comes onto the server, applying them to emails already received is impossible.

3. Marking mails read on their own (not a third party!) app keeps them unread on the web interface. The Web app is not a native application. I'm still amazed how the managed that.